SpinsUp Casino Australia – Terms and Conditions
Last updated: October 2025
Welcome to SpinsUp Casino Australia (“SpinsUp,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) set out the rules and obligations that govern your use of our website spinsup-casino-au.com and all related gaming services provided by SpinsUp. By registering an account, depositing funds, or accessing any part of our site, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not accept them, please do not continue to use our services.
1. Eligibility
To participate in real-money gaming at SpinsUp Casino Australia, you must be at least 18 years old or of the legal gambling age in your jurisdiction. You must reside in a location where online gambling is lawful and ensure that accessing our services does not violate local laws. By opening an account, you warrant that you meet these requirements. It is your responsibility to check applicable laws before registering. You may not register an account on behalf of someone else or act as an intermediary for another player.
2. Account Registration
When creating an account, you must provide accurate and complete information, including your full name, address, date of birth, and valid contact details. You agree to maintain and promptly update your information if it changes. Each player is allowed to open only one account. Multiple or duplicate accounts may lead to closure and forfeiture of winnings. You are responsible for keeping your username, password, and other login credentials confidential. Any activity conducted through your account is considered your responsibility. If you suspect unauthorised access, contact our support team immediately.
3. Account Verification (KYC)
In compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may require you to verify your identity before processing deposits, withdrawals, or bonuses. Verification documents may include government-issued identification, proof of address, and ownership confirmation of your payment method. SpinsUp reserves the right to suspend or restrict your account until verification is completed. Failure to provide requested documents may result in closure of your account. All documents are stored securely and used solely for compliance purposes.
4. Deposits and Withdrawals
You can deposit funds using payment methods listed on our website. Minimum and maximum deposit limits may apply. All funds must originate from an account or card held in your name. Deposits made via third parties are prohibited. Withdrawals will generally be processed to the same method used for depositing, wherever possible. Before releasing withdrawals, we may conduct additional verification to confirm ownership and compliance. Processing times vary depending on your payment provider. We aim to process withdrawal requests promptly but cannot be held responsible for delays caused by third-party processors. SpinsUp reserves the right to withhold withdrawals if fraudulent, suspicious, or irregular activity is detected.
5. Bonuses and Promotions
SpinsUp may offer bonuses, free spins, or promotional rewards to enhance your experience. Each bonus is governed by specific terms, including wagering requirements, time limits, and eligible games. Before accepting any promotion, carefully review the associated conditions. Bonuses are intended for recreational use only. Attempts to exploit or manipulate promotions through multiple accounts, collusion, or other fraudulent behaviour may lead to forfeiture of funds and account suspension. Bonuses are optional; you may decline them if you prefer to play with your own funds only.
6. Responsible Gaming
We support responsible gambling and encourage players to enjoy casino games as a form of entertainment rather than a source of income. SpinsUp provides various tools to help you manage your gaming habits, including deposit and loss limits, time-out periods, and self-exclusion options. You can access these features in your account settings or by contacting customer support. If you believe gambling is becoming a problem, we recommend seeking help through Gambling Help Online (https://www.gamblinghelponline.org.au) or similar support organisations. We may contact you proactively if gameplay patterns suggest risky behaviour.
7. Fair Play and Prohibited Conduct
By using our services, you agree to play fairly and comply with all site rules. The following actions are strictly prohibited: using bots, scripts, or automated systems; exploiting game bugs or software loopholes; colluding with other players; engaging in money laundering or fraudulent transactions; and creating multiple accounts for bonus abuse. Any violation of these rules may result in immediate suspension, closure of your account, and confiscation of funds. SpinsUp reserves the right to report unlawful activities to relevant authorities.
8. Intellectual Property
All trademarks, graphics, logos, software, and content displayed on the SpinsUp website are owned by or licensed to us. They are protected by copyright and intellectual property laws. You may use materials from the site only for personal, non-commercial purposes. Reproduction, modification, or redistribution of any content without prior written consent from SpinsUp is strictly prohibited.
9. Limitation of Liability
SpinsUp provides its services “as is” and “as available.” We make reasonable efforts to maintain uninterrupted access, but we do not guarantee continuous availability of our website or games. We are not responsible for technical errors, system interruptions, or issues arising from third-party services such as payment providers or internet connections. We are not liable for losses resulting from misuse of your account, negligence, or failure to comply with these Terms. To the fullest extent permitted by law, our total liability shall not exceed the amount of your most recent deposit.
10. Account Suspension and Termination
SpinsUp may suspend or terminate your account at its sole discretion if you violate these Terms, fail verification checks, engage in fraudulent behaviour, or request self-exclusion. You may close your account at any time by contacting support. Upon closure, any real-money balance (excluding bonus funds) will be returned, subject to verification. Suspended or closed accounts may be reported to regulatory bodies if required.
11. Dispute Resolution
If you have a concern or complaint, contact our customer support team at [email protected]. We aim to resolve issues promptly and fairly. Please provide full details, including your username and transaction references. If you remain unsatisfied, you may escalate the matter to an independent dispute resolution service where applicable.
12. Governing Law
These Terms are governed by the laws of Australia. You agree that any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of Australian courts.
13. Amendments
We may revise these Terms periodically to reflect legal updates or operational changes. The latest version will always be available on our website, with the “Last updated” date shown at the top. Continued use of the site after updates constitutes acceptance of the revised Terms.
14. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, form the complete agreement between you and SpinsUp regarding your use of our services. Any previous agreements or understandings are replaced by these Terms.
15. Contact Us
For questions or assistance, please contact our support team via email at [email protected]. We are available to help with account management, responsible gaming tools, and general inquiries.
By continuing to use SpinsUp Casino Australia, you confirm that you have read, understood, and agreed to these Terms and Conditions and that you will comply with all applicable laws and regulations while using our services.